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Frequently Asked Questions

Where do you ship from and do you ship to my region?

How do you ship?

Are all products in stock? How long do I wait for pre-order items?

Is your crochet swim-friendly?

How do I choose the right size?

There are SIZE GUIDE and FIT informations in each product page on our official site, further questions feel free contact us or DM us on IG @zoeanna.co for further assistance.

What’s your exchange and return policy?

Do you offer after-sell service?

How to wash and maintain crochet garments?

常見問題

請問出貨地點以及能運送的地區?

請問寄送方式?

官網都是現貨嗎?預購需要等待多久呢?

鉤織能下水嗎

如何選擇尺寸

官網皆有詳細尺寸表SIZE GUIDE與商品平量圖,若有任何問題歡迎聯絡我們或私訊IG @zoeanna.co 讓我們協助您選擇適合的款式與尺寸。

如何退換貨?

你們提供什麼樣的售後服務?

鉤織衣物如何清洗與照顧?

請問有無寄賣實體店家?

目前寄賣店家有:

台中/NEARBY 一中與逢甲門市

小琉球/OLE OLA海洋選物店

恆春/墾丁原味夏天A.S

恆春/等浪咖啡 | The Wave

*持續擴張中!*

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